Termination Policy

Updated: April 2026

1. Termination of Services

a. Termination by us. We may terminate a Service or Services at any time. Reasons for termination may include, but are not limited to: 1) your failure to provide accurate, complete and current information for your account; 2) the inability to locate you after reasonable efforts are made; 3) your failure to pay for your Services; 4) suspected illegal activity; 5) violation of our Acceptable Use Policy; and or 6) any other lawful reason.

b. Termination by you. You can also terminate a Service or Services at any time. To terminate a Service log in to your account and cancel your Service in your client portal.

c. When any Service with us is canceled or terminated, you acknowledge and agree that:

  • Upon termination, we are released from any and all liability or duty we had or that we continue to have to notify you about lawsuits or any mail that we might continue to receive, even if our office address is still listed on any part of the corporate filing or if we are still listed as the registered agent; and
  • Upon termination, at our discretion we have the right to remove ourselves and our address, which may result in you or your company going into default and/or loss of licenses, good standing, or approval to perform work by various agencies; and
  • You are responsible to pay any and all outstanding invoices; and
  • You are responsible for any regular, non-discounted, and a la carte fees which may occur as a result of unbundling due to the termination of any Service(s); and
  • You are responsible for any invoices generated or fees incurred after the expiration of any free trial of any Service(s); and
  • Anyone who has access to your account has the proper authority to cancel Services; and
  • The termination is binding on the company(s); and
  • Upon termination, you waive any and all rights or claims of statutory damages or tort claims; and
  • You will NOT file a “change of address” request with the United States Postal Service (“USPS”); and
  • If we receive any documents on your behalf after Services have been canceled, you can either sign up for new registered agent services, pay for all Services provided by us prior to your cancellation, or pay a per document fee to view the document.

2. How to Terminate or Cancel a Service

a. To end a service with us and no longer receive invoices, you are required to login and request cancellation of a service with us directly, so you can read and agree to the end of service terms.

b. Cancellation can be requested at any time. There are no fees to cancel, but upon cancellation of services, you may be required to pay any past-due balances related to such services, unless otherwise specified in this agreement.

3. Costs of Termination

a. You acknowledge and agree that you are responsible for all the costs connection with termination of any Service(s), including, but not limited to, costs of Service(s) through the date of termination, filing fees for resigning as registered agent, continued Service(s) after the date of termination, and any other taxes and fees associated with termination of Service(s).

b. Handling of Legal Documents after we are no longer your registered agent. Once we are no longer your registered agent, if we receive further Legal Documents on your behalf, we will send an email notice to the last known email address that we have on file for you. If you want to view a Legal Document, you will need to renew your service with us, pay any fees incurred prior to cancellation or pay a per document fee in order to view the Legal Document. Once you take one of these actions, we will upload the Legal Document so that you can view it.

c. No Refunds for registered agent services. Unless otherwise stated herein, all purchases are final and non-refundable after 90 days. No refunds will be given for any charges or credits more than 90 days old, unless otherwise agreed to in writing between you and us and/or is specific to the type of service we are providing or is required by law. We reserve the right to issue refunds or credits at our sole discretion unless otherwise required by law. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.