Registered Agents Inc. Terms of Service

Updated: April 2026


These terms of service (“Terms”) cover your use and access to the services, products, software and websites (“Services”) that are provided by Registered Agent Inc. and any of our affiliates (“RAI”, “company”, “we”, “us” or “our”)(including any future versions). By using our Services and websites, you agree to be bound by these Terms and Privacy Policy. If you do not agree with these Terms, or the terms contained in our Privacy Policy, then you should not use our Services. Your continued use of the Service(s) or payment therefor, now or following the posting of a revised version of this agreement, will indicate your acceptance of these Terms and of any such revised version. No changes of these Terms made by you will be accepted. Links on this website may lead to services or sites not operated by us. No judgment or warranty is made with respect to such other services or sites and we take no responsibility for such other sites or services.

For specific Terms regarding our Core service, read about Core Services.

For specific Terms regarding Termination, read our Termination Policy.

For specific Terms regarding Payments, read our Payments and Collection Policy.

For specific Terms regarding our VOIP phone service, read our VOIP Terms of Service Agreement.

For specific Terms regarding our Trademark service, read our Trademark Terms of Service Agreement.

For specific Terms regarding our Hosting service, read our Hosting Service Addendum.

For specific Terms regarding Law Enforcement Requests, read our Law Enforcement Guide.

For specific Terms regarding Payment Processes, read our Payment Process Disclosure.

1. Accounts

a. Provision of Accurate and Current Information. You agree that you are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of your information. You agree that the accuracy of filings which we make on your behalf depends on the information you provide. In the event that any information changes, you agree to notify us of that change immediately. You acknowledge and agree that you are responsible for consequences of any instruction you provide to us and that any such instruction may affect our performance of Service(s). Your failure to maintain accurate and up-to-date information is a material breach of our Terms, and is grounds for immediate termination of Service(s).

b. Electronic Records and Signatures. We may need to file documents on your behalf so you consent to us affixing your electronic or hard copy signature in order to file documents on your behalf.

c. Two-Factor Authentication (2FA). You acknowledge that, in addition to your username and password, access to your account requires two-factor authentication. You are automatically enrolled in two-factor authentication (2FA). You may disable or opt out of 2FA at any time through your account portal. 2FA uses a second factor of authentication, which may include, but is not limited to, a one-time passcode sent via SMS text message or email.

2. Corporate Transparency Act

a. Company Applicant. We provide the online tools and software to facilitate your business formation. No individual is personally involved in your business formation. As such, our employees do not fall within the category of “Company Applicant” as defined by 31 CFR 1010.380(e), unless otherwise instructed by a State or Federal authority.

b. Beneficial Ownership Information Privacy Policy. The Corporate Transparency Act mandates that, in addition to providing the names and addresses of all beneficial owners, photographic identification in the form of a passport, state driver’s license or state issued identification for each beneficial owner must be submitted to FinCEN. All documents and images provided to us in connection with your entity’s BOI report will be encrypted at rest and secure in transit. All information provided in regards to your entity’s BOI report will expire after 90 days and be wiped from our servers.

3. Acceptable use of our Services

a. In using our Services, you may not, nor may you permit any third party, directly or indirectly, to:

  • access or monitor any material or information on any of our systems, using any manual process or robot, spider, crawler, scraper, or other automated means;
  • except to the extent that any restriction is expressly prohibited by law, violate the restrictions in any robot exclusion headers on any Service, work around, bypass or circumvent any of the technical limitations of the Services, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services;
  • perform or attempt to perform any actions that would interfere with the proper working of the Services, or prevent access to or use of the Services by our other customers;
  • copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way material, information or Services from us;
  • access or cause anyone to access any account, information, or material other than that within your own authorized online account;
  • use any Service in a manner that violates any laws, rules, regulations, or any individual’s rights;
  • cause anything to be uploaded to our systems that violates any laws, rules, regulations, or any individual’s rights;
  • offer or use our Services for the benefit of any third parties without our express written consent;
  • only request Service(s) on behalf of entities and individuals for whom you actually have authority;
  • transfer any rights granted to you under these Terms;
  • use the Services except as expressly allowed under these Terms.

In the course of providing Services to you, along with any improvements we make to our operations, we may interact with information related to your account, including any information you provide to us and materials you may upload to our systems. If we reasonably suspect that your account has been used for an unauthorized, illegal or criminal purpose, you hereby give us express authorization to share information about you and your account with law enforcement.

b. Address Use. Your ability to use our address is strictly dependent on the Service you purchase from us. For example, if only registered agent service is purchased from us, then our address may only be used for the strict purpose of supplying individuals and organizations with notice of who and where to serve any service of process or legal notice. Alternatively, if you have purchased other Services from us, the specifics of how to use our address will be contained within subsequent written communications which are incorporated into this Acceptable Use Policy by reference herein. Due to the privacy-focused features of our proprietary operations, Service(s) may not be compatible with some third party services, such USPS Informed Delivery. Furthermore, any use of our address on tax forms or filings completed by you is solely your responsibility. In the event any tax authority pursues your entity as a result of your use of our address, then we bear no liability for any consequences, legal or otherwise, arising from such use.

4. SMS/Text Messaging/Email

a. By providing your mobile phone number and/or email address and checking that you wish to receive communications, you are consenting to receive Voice Calls, Short Message Service (SMS)/text messages, and/or email communications from us. If you leave items in your shopping cart or begin but do not complete checkout, we may use the email address and/or phone number you provided to send you reminders about your abandoned cart.

b. The messages you may receive may include service-related and promotional messages, including: updates, alerts, and information (e.g., order updates, account alerts, etc.) and promotions, specials, and other marketing offers (e.g., cart reminders, newsletters, and personalized recommendations) sent through your wireless provider to the mobile number you provided and/or to the email address you provided.

c. This consent applies even if your mobile number is registered on any state or federal Do Not Call list. SMS/Text messages may be sent using an automatic telephone dialing system or other technology.

d. Message frequency varies but you likely will not receive more than one (1) message(s) per day via SMS. Email frequency may vary. Standard SMS/Text message and data rates may apply from your wireless provider and you are responsible for all charges and fees associated with text messaging imposed by your wireless provider.

e. Your participation is completely voluntary and you can “opt-out” at any time by submitting an inquiry on our website, clicking the unsubscribe link in any email, or emailing our support team.

f. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent via SMS/text message or email, or any errors in such information, and/or any action you may or may not take in reliance on the information received.

5. Intellectual Property Rights & Ownership

a. We own all right, title and interest, in and to all Intellectual Property Rights (as defined below) in the Services, and these Terms do not grant you any rights to our Intellectual Property. For purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress, service mark rights, goodwill, trade secret rights, and any other intellectual property rights that may exist now or come into existence in the future, and all of their applications, registrations, renewals and extensions, under the laws of any state, country, territory or other jurisdiction.

b. You may submit comments or ideas about the Services (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited, and without restriction, that it will not place us under any fiduciary, confidentiality or other obligation, and that we are free to use the Idea without any compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.

c. You agree that we have the right to include your and your company’s name and logo on any customer reference lists without your prior written consent.

6. Disclaimer of Warranties & Limitation of Liability

a. DISCLAIMER OF WARRANTIES. TO THE FULLEST EXTENT ALLOWED BY LAW, YOUR USE OF THIS SITE AND OUR SERVICES ARE PROVIDED “AS-IS” WITH NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

WE DO NOT WARRANT OR GUARANTEE THAT THE SERVICES ARE ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, WITHOUT DEFECT OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

b. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES REGARDLESS OF THE LEGAL THEORY, OR WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO YOUR USE OF THIS WEBSITE AND OUR SERVICES SHALL IN NO EVENT EXCEED THE AMOUNT YOU PAID TO US FOR SERVICES DURING THE TWELVE MONTH PERIOD PRECEDING THE DATE OF YOUR CLAIM.

7. We Are Not Attorneys, Accountants, or Fiduciaries

a. We provide information and act as a fulfillment service provider. We are not a law firm or an attorney and do not provide legal advice. As we are not attorneys, there is no attorney-client relationship between us and none of the communications between us are protected as attorney-client communications. Use of our services as a fulfillment service provider shall NOT create any fiduciary duty or obligations, either implied or express, by any agent, affiliate or employee of the company. We are not an insurer with regard to any Service(s). The fees for Service(s) rendered, and limits on liability and remedy, reflect the risks assumed by you and us.

8. Limitation on Time to Initiate a Dispute

a. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages except that the prevailing party will be entitled to costs and attorneys’ fees.

9. Indemnification

a. You agree to protect, defend, indemnify and hold us harmless from and against any and all claims, causes of action, liabilities, judgments, penalties, losses, costs, damages and expenses (including attorneys’ fees and all related costs and expenses for litigation and/or arbitration) suffered or incurred by us, including, without limitation, any claim arising from:

  • any actual or alleged breach of your obligations under these Terms or Privacy Policy;
  • your wrongful or improper use of the Services;
  • your violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights;
  • your violation of any law, rule or regulation of the United States or any other country;
  • any other party’s access and/or use of the Services with your unique name, password or other security code;
  • any copyright infringement claims that may arise from us scanning Legal Documents or other mail on your behalf;
  • the failure of any third party, including but not limited to the United States Postal Service or any commercial delivery or courier service, to provide delivery or courier services accurately and on time;
  • any loss, damage or destruction of your Legal Documents by any cause whatsoever;
  • our being named as a defendant in an action based on our status as your registered agent;
  • any claims or action brought against us relating to your failure to maintain updated information on any of our websites and or the disabling of 2FA related to your account(s).
  • any obligation to forward or re-mail documents that are received after your registered agent Service has been terminated and you specifically agree that we have no obligation to forward or re-mail any documents to you except as outlined in these Terms.
  • any third party claim arising out of a delay or failure of you to receive Legal Documents after your registered agent Service has been terminated.

10. Disputes and How To Settle Them

YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT WE RESERVE THE SOLE AND ABSOLUTE RIGHT TO ARBITRATE ANY DISPUTE PRIOR TO OR IN LIEU OF OTHER TYPES OF DISPUTE RESOLUTION AS REQUIRED BELOW.

PLEASE READ THESE SECTIONS CAREFULLY BECAUSE: 1. IT ONLY APPLIES TO INDIVIDUALS OR ENTITIES WHO HAVE FORMED LEGALLY BINDING CONTRACTS UNDER APPLICABLE LAW, 2. IT MAY REQUIRE YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US AND 3. IF ARBITRATION IS SELECTED BY US, SUCH ARBITRATION SHALL PRECLUDE YOU FROM SUING US IN COURT OR HAVING A JURY TRIAL.

a. Disputes

  1. You agree that any Dispute (defined below) or claim between you and us is personal to you and us and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding (“Agreement”). This Agreement applies to all Disputes based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, including but not limited to Disputes asserted against us by those you list as authorized contacts on your order.
  2. By your access and or continued use of the Site and or Services, you agree to waive your rights to a jury trial and to have any dispute or claim arising out of or relating to any product or service purchased from us (collectively, “Dispute(s)”) resolved in the manner as described herein. Disputes include, but are not limited to, (a) those arising out of or related to these Terms or our Services, and (b) those related to advertising, privacy, data security, and the use of our Site. Questions regarding the arbitrability of a dispute or claim between you and us are not included in the definition of a Dispute and are to be adjudicated by a court of law as set forth below. For the purposes of this Agreement, references to “you” and “us” include our respective subsidiaries, affiliates, agents, employees, employers, business partners, shareholders, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or products under these Terms or any prior agreements between us.
  3. Required Procedures. For any Dispute you agree to attempt to resolve the Dispute informally via the following process. If you assert a claim against us, you will first contact us by sending a written notice of your Dispute (“Claimant Notice”) to us by U.S. certified mail addressed to Notice of Dispute, Legal Department, Registered Agents Inc, 45 E Loucks St, STE 301 Sheridan, WY 82801. The Claimant Notice must (i) include your name, residence address, email address, and telephone number; (ii) describe the nature and basis of the Dispute; (iii) set forth the specific relief sought; (iv) identify whether the party contends the Dispute is within the scope of this Agreement and is arbitrable; and (v) be personally signed (in the case of any digital signature, the digital signature shall comply with the requirements of the federal E-Sign Act).
  4. For a period of sixty (60) days from receipt of a completed notice (which can be extended by agreement of the parties), you agree to negotiate in good faith in an effort to resolve the Dispute. Completion of this mandatory dispute resolution process (“Process”) is a condition precedent to initiating any Dispute against us. If an arbitration has been commenced any arbitration then underway shall be stayed. The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. Nothing in this Section limits this the right of a party to seek damages for non-compliance with this Process. All applicable limitations periods (including statutes of limitations) will be tolled from the date of receipt of a completed notice through the conclusion of this Process.
  5. You also agree that the laws of the State of Washington will govern these Terms and any Dispute without regard to conflict of law provisions. You also agree and submit to personal jurisdiction, for the purpose of litigating any such Dispute, to the laws and courts of the State of Washington. Without prejudice to the foregoing, you agree that, in our sole discretion, we may bring any claim, cause of action, or dispute we have against you in any competent court in the country or county in which you reside that may have jurisdiction over the claim.
  6. Any claim under these Terms must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages except that the prevailing party will be entitled to costs and attorneys’ fees.

b. Upon Notice of Arbitration by Us

1. Agreement to Arbitrate Disputes.

(a) Arbitration Procedures.

(i) If the parties unable to resolve any such Dispute after completion of the Process discussed herein, and the Dispute, in our sole and absolute discretion, falls within the scope of this Agreement and is arbitrable, then we may submit the Dispute to binding confidential arbitration administered by the American Arbitration Association (“AAA”). Other than submitted arbitrable Disputes by us, Disputes must be submitted to the federal court sitting in Spokane County, Washington or, if the federal court in Spokane County, Washington is not available, then the state court in Spokane County, Washington. Said court shall make a preliminary determination as to whether the Dispute falls within the scope of this Agreement and is arbitrable.

(ii) All Disputes submitted to AAA will be resolved through binding arbitration before one arbitrator.

(iii) You agree to use the AAA Commercial Arbitration Rules, including the Expedited Procedures for all Disputes, except for the AAA rules concerning the arbitrability of Disputes, which may be exclusively determined by a court as set forth herein. The most current version of the AAA Commercial Arbitration Rules is available on the AAA’s website at AAA Rules, Forms & Fees, and such rules are hereby incorporated by reference into this Agreement. You either acknowledge and agree that you have read and understand the applicable AAA Arbitration Rules or waive your opportunity to read the AAA Arbitration Rules and waive any claim that such rules are unfair or should not apply for any reason. If AAA is unavailable or unwilling to administer the arbitration consistent with this arbitration agreement, the parties shall agree on an alternative administrator that will do so. If the parties cannot agree, they shall petition the federal court sitting in Spokane County, Washington or, if the federal court in Spokane County to appoint an administrator that will do so. The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees, and reasonable costs, including costs for expert and other witnesses, to the prevailing party.

(iv) You acknowledge that the purpose of this Section is to streamline the dispute resolution process and that Coordinated Filings or Mass Arbitration’s are likely to frustrate that purpose. A “Coordinated Filing” or a “Mass Arbitration” is any demand for arbitration where the underlying claim is similar to at least five (5) or more other demands for arbitration regarding the same or substantially similar issues filed by or with the assistance of the same law firm, group of law firms, or organizations. We may, at our option, decline arbitration and instead litigate the claim in a civil court of competent jurisdiction as determined by us. In the event that a Dispute is part of a Coordinated Filing or a Mass Arbitration, our respective Dispute(s) will be arbitrated in a coordinated fashion such that arbitrator shall: (1) administer the arbitration demands together; (2) appoint one arbitrator for the coordinated demands; and (3) issue one set of case management, hearing and administrative fees due per side, one procedural calendar, and one hearing (if any) in a place to be determined by the arbitrator. To the extent the parties disagree on the application of the provisions of this paragraph, the disagreeing party shall advise the arbitrator, and the arbitrator shall stay the arbitration pending a determination of the applicability of this Section and process by a court. In such a proceeding, the prevailing party may recover its reasonable attorneys’ fees and costs in connection therewith.

(b) Individualized Arbitration Proceedings and Remedies.

(i) You agree that the enforceability of this Section will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the AAA Rules, the arbitrator will have authority to grant any relief that would otherwise be available in court, including but not limited to public injunctive relief, and to make all procedural and substantive decisions regarding any Dispute, including those arising out of or relating to interpretation or application of this Agreement, and including the enforceability, revocability, or validity of the Agreement or any portion thereof. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one claimant, except for Coordinated Filings or Mass Arbitrations.

(ii) Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Nothing in this Agreement will prevent us from litigating in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator and or seeking injunctive relief in any court of competent jurisdiction as necessary to protect our proprietary interests.

(c) Confidentiality.

The arbitration will allow for the discovery or exchange of non-privileged information relevant to the Dispute. Both parties agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and/or other materials that might be exchanged or the subject of discovery in the arbitration. The parties agree to seek such protection before any such information, documents, testimony, and/or materials are exchanged or otherwise become the subject of discovery in the arbitration.

(d) Payment of Arbitration Fees.

The costs of arbitration shall be governed by the AAA’s fee schedules, available at AAA Rules, Forms & Fees. Both parties agree to pay the its respective shares of the applicable AAA Commercial Case Filing Fee and all other AAA fees and costs. If, however, the arbitrator finds that either the substance of a Dispute is frivolous or was brought by an initiating party for an improper purpose (as measured by the standards in Federal Rule of Civil Procedure 11(b)), then the initiating party will be required to pay all AAA fees.

Any Dispute between you and us will be governed by the laws of the State of Washington without regard to its conflict of laws provisions. You hereby consent and agree that the exclusive jurisdiction for all suits, actions, or proceedings directly which are not otherwise arbitrable, shall be the federal court sitting in Spokane County, Washington. You waive any and all objections to such courts, including but not limited to, objections based on personal jurisdiction, improper venue, or inconvenient forum, and each party hereby irrevocably submits to the exclusive jurisdiction of such courts in any suits, actions, or proceedings.

11. Domains

a. You understand and agree any domain name registered through our affiliated domain name registrar Epik LLC is subject to its Terms.

12. Entire Agreement

a. These Terms and our Privacy Policy constitute the entire agreement between you and us with respect to our Services. These Terms supersede and replace any other prior or contemporaneous agreements, or terms and conditions that may be applicable. These Terms create no third party beneficiary rights.

13. Modifications

a. We may revise these Terms from time to time, and will always post the most current version on our website. By continuing to use or access the Service after the revisions come into effect, you agree to be bound by the revised Terms.

14. Waiver, Severability & Assignment

a. Our failure to enforce a provision of these Terms is not a waiver of our right to do so at a later date. If a provision of these Terms is found to be unenforceable, the remaining provisions of the Terms will remain in full force and effect. You may assign your rights and obligations under these Terms provided we receive prior written notice of, and approve of, such assignment. We will not unreasonably withhold our approval. We may assign our rights or obligations to any successor in interest of any business associated with the Services.

15. Force Majeure

a. We shall not be considered to be in breach or default of these Terms, and shall not be liable for any cessation, interruption, or delay in the performance of our Services or other obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or of the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or other similar even that is beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”). If a Force Majeure Event continues for more than sixty days in the aggregate, we may immediately terminate our Services and shall have no liability for, or as a result of, any such termination.

16. Contact Info

Phone: (307) 200-2803
Email: [email protected]